For Hospitality Experts, By Hospitality Experts
About HotelKey
On a mission to become the most customer-centric hospitality software company, to make swift, flexible decisions that best meet our clients' needs.
About HotelKey
The HotelKey product suite is a cutting-edge, cloud-based property management platform built on proven industry innovations. These advancements allow us to offer the hospitality industry a true "plug and play" solution that enhances revenue growth, streamlines operations, and simplifies guest interactions, empowering hotels and enterprises to succeed effortlessly.
As of today, HotelKey has more than 18,000 contracted hotels with 9,000 live on our Hospitality Management Platform. Our customers include 7 hotel chains and 800+ independent properties.
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Contracted Hotels
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Enterprise Account
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Rooms
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Transactions Annually
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Check-ins a Day
Organized for speed and efficiency, we leverage our customer-centric mission to make rapid, flexible decisions that directly benefit our clients.
Client-Centric Approach
We prioritise listening to our clients to ensure their needs are always at the forefront of our decisions.
Direct Access to Founders
Client executives have direct access to our founders, fostering open communication and collaboration.
Streamlined Decision-Making
We make decisions aligned with our commitment to our customers, free from bureaucracy and unnecessary layers.
Agile and Flexible
Being agile and flexible, we quickly adapt to client needs, providing tailored solutions with speed and efficiency.
Innovation
and Milestones.
A decade of redefining hospitality through cloud-native enterprise solutions.
Passionate.
Proactive.
Dynamic.
"We are committed to understanding our client's needs and delivering effective, tailored solutions for the hospitality industry."
Fareed Ahmad
Co-Founder & CEO
Aditya Thyagarajan
Co-Founder & President
Alexander Schindelbeck
SVP, Finance and Legal
Parth Shastri
VP, Product
Rohit Nerlekar
VP, Client Services
Mukund Mohan
VP, RetailKey Solutions & Partner Integrations
Florent Ahmedi
VP, Technology & GM, Europe
Akash Rayate
VP, Engineering & Cloud Services
Dnyaneshwar Sonawane
Sr. Director, DevOps
Katrina Stephenson
VP, North America Accounts
Vinod Belkar
Sr. Director, Client Services
Ina Mohan
VP, International
Nabeela Jivraj
Director, Enterprise Accounts | Mid-Market BU
Here's what our clients have to say about us
The impact of this state-of-the-art system for both our franchisees and guests underscores our commitment to delivering the best experience and value in the lodging industry. HotelKey's technology builds upon our legacy programs providing the most effective solutions to help franchisees streamline operations and ultimately benefit our guests.
George Limbert , Red Roof President
Red Roof — Lodging Magazine 12.11.22
At G6 Hospitality, we strive to provide our guests with convenient quality service from the moment they arrive, and that means having a reliable and easy-to-use property management system in place. HotelKey creates the flexibility for Motel 6 and Studio 6 franchisees to effectively manage their property from any device, helping to streamline their operations across the board and most importantly, enhancing the guest experience.
Jessie Burgess , Former CIO
G6 Hospitality
Having been in the Hospitality Industry since my childhood, what stands out about HotelKey to me is the Simplicity and ease of use. You can run your entire hotel on an iPad. The satisfaction is tremendous. The Manager app helps run my business remotely. I can look at multiple properties and manage rates remotely. It's truly next generation.
Snay Patel , CEO
Solo Hotels, Los Angeles, CA
HotelKey is cutting edge technology. The company builds easy to use products while providing a cool feel to the Hotel! Using the Manager App, I can view down rooms, ADR and Revenue anytime in the day and make changes as needed. The Leadership Team is very active and engaged and stays on top of enhancement requests and bug fixes.
Sanjay Patel , Founder & CEO
Sanj Hotels, Encino, CA
HotelKey is simple to use and is very intuitive. It's a no-brainer for hoteliers. There is no other PMS system in the industry better than HotelKey. Using the Manager App, I can view my hotel metrics anytime in the day and manage rates as needed. As a multi-unit hotelier, I can easily view things like down rooms and call my managers to fix the issue which helps me grow my revenue.
Harshad Patel , Franchise Advisory Council Member
G6 Hospitality
I have been in this industry since 1997. HotelKey has been one of the reasons for our success at IKON Hospitality with the Lexen brand. HotelKey has tools for all hotel operations - PMS, CRS, POS and Rate Management. What I like best is their website. Our website is developed and managed by HotelKey. Our revenue has grown due to direct reservations at our property and the visibility we have got due to our website.
Vimal Desai , Managing Partner
IKON Hospitality, Los Angeles, CA
We have worked with many different property management systems over the years and I can say without doubt that HotelKey has been by far, the best system we have ever used. While we take vacations, we can view our Hotel statistics and reports remotely without any problems. Our staff and management love the system.
Jared Biglow , Owner
Teton West Hotel, Idaho
HotelKey is the kind of product that has enabled our business to do faster check-ins. The product is very easy to use. The touch-screen aspect makes it very fast to check in a guest. The ID and passport scanner helps my staff a lot too. If you know how to use a smartphone, you can learn HotelKey in a few hours!
Vinny Patel , Owner
Motel 6, Mount Pleasant, TX
HotelKey is one of the best investments I have made for my hotel. It is a one stop solution to all my hotel management needs. The system is user friendly and robust. I can view high-level details of my property and I can drill down into detailed reports when desired. HotelKey provides the ability for me to focus on my property while the software takes care of all my operations. The HotelKey website has taken my online business to a new level.
Dhaval Desai , Owner
Lexen Hotel, North Hollywood, CA
It's one of the best technology decisions that we have made. As a multi-unit hotelier who does not live at the property, HotelKey is great. I can have an iPad at home and watch my property live. I can view reports on my laptop too. With the Manager App, I get live revenue, sales and operations numbers on the go.
Rakesh Mistry , Owner
Motel 6 and Studio 6, St. George, UT
This system is amazingly easy to operate and also to teach our staff. The 24/7 support they offer has an immediate response time and they are always available to help us. Couldn't ask for more from a cloud based system.
Jayson Patel , Owner
Hotel Bella, Houston, TX
We like the touchscreen and it's easy to train new staff. In California, staff turn-over is very common. So, having a system which is intuitive and easy to learn is very important for us. I have used a lot of PMS systems. HotelKey is the best and easiest amongst all. HotelKey is truly next generation.
Hemant Patel , Owner
Studio 6, Bakersfield, CA
The HotelKey System gives the lobby a modern look and with the Manager App, I can always be in touch with my hotels without having to call my managers all the time. I love it.
Manish Patel , Owner
Los Angeles Based Multi-Unit Hotelier
Great service. Truly all-in-one PMS. I am really happy with HotelKey. After the pandemic, we really needed a better technology partner for our hotel. After exploring multiple options, we found HotelKey to be the best fit for our property. The support is also quick and consultative.
Arun Gadhiya , Owner
La Casa Club & Resort - Surat, India
We have been using HotelKey's service for quite some time now and I can see the visible difference in our operational performance than before. It is so convenient to manage everything and I can work on it from all devices. Really happy with the service.
Divyesh Gadhiya , Owner
La Casa Club & Resort - Surat, India
Curious to Know More? These Questions Might Help!
A Property Management System (PMS) is software that centralizes hotel operations like reservations, billing, and guest management. It benefits your hotel by streamlining processes, enhancing guest experiences, and optimizing revenue through analytics. With integration capabilities and data security, a PMS supports efficient and secure operations.
Yes, HotelKey's PMS seamlessly integrates with various hotel systems, including point of sale (POS) systems, channel managers, and global distribution systems (GDS). This ensures a unified workflow across different departments, enhances guest service, and provides real-time data synchronization for efficient hotel management.
The cost of a PMS varies depending on your specific requirements and the features you need. Our sales team can provide a detailed quote tailored to your hotel's needs. We have a transparent pricing policy with no hidden charges, ensuring you know exactly what you're paying for.
Implementation time and process depend on the size and location of the property, ensuring a tailored approach for each site. Contact our sales team for more details.
Yes, HotelKey's PMS includes robust features for upselling, cross-selling, and package creation. These tools help you increase revenue by offering tailored promotions and personalized packages to guests, enhancing their experience while maximizing your hotel's profitability.
Yes, HotelKey's PMS effectively manages group bookings and corporate accounts. Our system allows you to handle reservations, billing, and special requests for groups and corporate clients with ease, ensuring a smooth experience for both your staff and your guests.
HotelKey's PMS integrates seamlessly with online travel agencies (OTAs) and other distribution channels. This integration ensures real-time synchronization of bookings, availability, and rates, streamlining your property's distribution efforts and maximizing your reach across multiple platforms.
HotelKey's PMS enhances guest experience and satisfaction by offering features personalized communication, and tailored service options. These tools ensure a seamless and customized stay for each guest, contributing to a more enjoyable and memorable experience.
HotelKey's PMS is fully cloud-based, offering the flexibility and accessibility of remote access from anywhere. We also provide on-site training and implementation to ensure a smooth transition and effective use of the system at your property.
HotelKey's PMS supports a wide range of properties with no restrictions on service. We cater to individual hotels, enterprises, hotel chains, motels, restaurants, and many other types of establishments, providing comprehensive solutions tailored to each property's unique needs.
24*7 Customer Support
Don't let glitches disrupt a great guest experience. HotelKey offers 24/7 customer support to provide expert help anytime, anywhere.
Contact SupportHigh Customer Satisfaction Score
Be confident in selecting a PMS trusted by hoteliers worldwide. Our high customer satisfaction scores are a testament to the positive impact HotelKey PMS can have on hotel operations.
Check out what our client says about us