Purpose Built Payment Processing for the Hospitality Industry.
Experience secure, enterprise-grade payment processing with a frictionless, unified system that offers a wide payment range of options, ensuring compliance and reducing transaction times.
Property Payments Dashboard
Offers a real-time, customizable view of all financial transactions by property, group, or region. With an intuitive interface, it provides instant access to key payment data across all card types, enhancing transparency, efficiency, and decision-making.
Card Payments
Delivers a clear, end-to-end view of each transaction—from initiation to payout—with detailed lifecycle tracking. Drill-down capabilities streamline reconciliation, reduce research time, and ensure accurate, efficient payment management.
Refunds
Provides full visibility into refund lifecycle with multi-stage tracking and detailed data at each stage. Enables quick status checks, faster guest response, better control to prevent unauthorized refunds- ensures accuracy and transparency.
Chargeback
Offers end-to-end visibility into the chargeback lifecycle with real-time tracking of status, rates, and outcomes. Streamlines dispute management, saves property resources, and delivers insights to reduce chargebacks and enhance payment security.
Payouts
Ensures full transparency into daily payments, including cards, refunds, and chargebacks. Drill-down tools simplify reconciliation, reduce manual effort, and support better cash flow forecasting and financial planning.
Reports
Streamlines payment monitoring with scheduled reports, event-based alerts, and transaction-level drill-downs. Easy exports enable accounting integration, saving time, improving accuracy, and enhancing financial oversight and staff training.
System Setting
Secure, configurable platform with role-based access, audit logs, and PCI/SOC compliance. Simplified user management and bank-level security safeguards property and financial data.
Real-Time Support
HotelKey/PaymentKey offers 24/7 access to experts providing real-time support for all your queries. Our dedicated team of payment and hospitality professionals ensures fast, efficient solutions with no cost to you. This service saves hotel properties time and resources by offering a single point of contact for quick resolution.
Data compilation
PaymentKey automatically generates chargeback documents, streamlining the chargeback handling process. This feature enhances efficiency, allowing easy management of disputes quickly and reducing the potential impact on businesses.
Integrated with.
Customer-centric payment management software company helps us make the right decisions with the needed speed and flexibility.
2X Faster Resolution with Comprehensive Chargeback Support
Notice
We promptly notify hotels upon receiving a chargeback claim, ensuring they are informed and can take immediate action.
Compile
We provide customizable chargeback templates and assist hotels in downloading supporting documents like folios & audit logs.
Compress
A confirmation email for the hotel's records will be sent to the property with the chargeback response package attached.
Submit
The PaymentKey Team will collate and compile the package to meet submission criteria.
Confirm
Once approved by the merchant, we will submit the response package.
Curious to Know More? These Questions Might Help!
A Property Management System (PMS) is software that centralizes hotel operations like reservations, billing, and guest management. It benefits your hotel by streamlining processes, enhancing guest experiences, and optimizing revenue through analytics. With integration capabilities and data security, a PMS supports efficient and secure operations.
Yes, HotelKey's PMS seamlessly integrates with various hotel systems, including point of sale (POS) systems, channel managers, and global distribution systems (GDS). This ensures a unified workflow across different departments, enhances guest service, and provides real-time data synchronization for efficient hotel management.
The cost of a PMS varies depending on your specific requirements and the features you need. Our sales team can provide a detailed quote tailored to your hotel's needs. We have a transparent pricing policy with no hidden charges, ensuring you know exactly what you're paying for.
Implementation time and process depend on the size and location of the property, ensuring a tailored approach for each site. Contact our sales team for more details.
Yes, HotelKey's PMS includes robust features for upselling, cross-selling, and package creation. These tools help you increase revenue by offering tailored promotions and personalized packages to guests, enhancing their experience while maximizing your hotel's profitability.
Yes, HotelKey's PMS effectively manages group bookings and corporate accounts. Our system allows you to handle reservations, billing, and special requests for groups and corporate clients with ease, ensuring a smooth experience for both your staff and your guests.
HotelKey's PMS integrates seamlessly with online travel agencies (OTAs) and other distribution channels. This integration ensures real-time synchronization of bookings, availability, and rates, streamlining your property's distribution efforts and maximizing your reach across multiple platforms.
HotelKey's PMS enhances guest experience and satisfaction by offering features personalized communication, and tailored service options. These tools ensure a seamless and customized stay for each guest, contributing to a more enjoyable and memorable experience.
HotelKey's PMS is fully cloud-based, offering the flexibility and accessibility of remote access from anywhere. We also provide on-site training and implementation to ensure a smooth transition and effective use of the system at your property.
HotelKey's PMS supports a wide range of properties with no restrictions on service. We cater to individual hotels, enterprises, hotel chains, motels, restaurants, and many other types of establishments, providing comprehensive solutions tailored to each property's unique needs.
24*7 Customer Support
Don't let glitches disrupt a great guest experience. HotelKey offers 24/7 customer support to provide expert help anytime, anywhere.
Contact SupportHigh Customer Satisfaction Score
Be confident in selecting a PMS trusted by hoteliers worldwide. Our high customer satisfaction scores are a testament to the positive impact HotelKey PMS can have on hotel operations.
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