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For Hospitality Experts, By Hospitality Experts

About HotelKey

On a mission to become the most customer-centric hospitality software company, to make swift, flexible decisions that best meet our clients' needs.

About HotelKey

The HotelKey product suite is a cutting-edge, cloud-based property management platform built on proven industry innovations. These advancements allow us to offer the hospitality industry a true "plug and play" solution that enhances revenue growth, streamlines operations, and simplifies guest interactions, empowering hotels and enterprises to succeed effortlessly.

As of today, HotelKey has more than 18,000 contracted hotels with 9,000 live on our Hospitality Management Platform. Our customers include 7 hotel chains and 800+ independent properties.

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Contracted Hotels

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Enterprise Account

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Rooms

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Transactions Annually

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Check-ins a Day

Organized for speed and efficiency, we leverage our customer-centric mission to make rapid, flexible decisions that directly benefit our clients.

Client-Centric Approach

Client-Centric Approach

We prioritise listening to our clients to ensure their needs are always at the forefront of our decisions.

Direct Access to Founders

Direct Access to Founders

Client executives have direct access to our founders, fostering open communication and collaboration.

Streamlined Decision-Making

Streamlined Decision-Making

We make decisions aligned with our commitment to our customers, free from bureaucracy and unnecessary layers.

Agile and Flexible

Agile and Flexible

Being agile and flexible, we quickly adapt to client needs, providing tailored solutions with speed and efficiency.

Established 2014

Innovation
and Milestones.

A decade of redefining hospitality through cloud-native enterprise solutions.

2015

The Journey begins

HotelKey started as an idea between founders Ady and Fareed over a dining table, evolving into HotelKey 1.0. Our first client, Orange Show Inn, went live in San Bernardino, CA.

2016

G6 Strategic Alliance

G6 Hospitality partnered with HotelKey to implement a state-of-the-art PMS, marking a major milestone. Secured $500K in angel investment at a $10M valuation.

2017

1,414 Properties Implemented

Successfully deployed HotelKey across the entire G6 portfolio in just 8 months, demonstrating industry-leading efficiency and scalability.

2018

Extended Stay America

ESA chose HotelKey to replace MSI systems. The first property went live in Charlotte, signaling the start of a massive enterprise partnership.

2019

Nagpur Support Center

Launched our first cutting-edge Support Center in Nagpur, India, providing 24/7 world-class service to global brands and independent owners.

2020

Vagabond Partnership

Vagabond chose HotelKey to replace Skytouch. This marked our aggressive expansion into the independent hotel portfolio segment.

2021

Pacific Northwest & Petronas

Opened our Portland office and secured Petronas in Malaysia for their high-end Training Center, featuring 186 rooms and 25 banquet spaces.

2022

Red Roof Inn Migration

Welcomed 675 Red Roof properties to the platform and debuted a hospitality-native loyalty system built into the core PMS.

2023

Hilton Enterprise Global

Expanded global footprint with CRS for ESA and a new PMS platform for over 7,000 Hilton hotels worldwide.

2024

IHG & OYO Collaboration

Proudly partnered with IHG, one of the world's largest hotel brands, while strengthening OYO scalability for G6 Hospitality.

2025

15,000 Live Properties

Onboarded BWH Hotels and Sonesta. We now power over 1.5 million rooms globally, reinforcing trust at the highest enterprise level.

2026

2026, here we come.

The next frontier of hospitality management. Building the tools that power the world's leading hotel brands.

Passionate.
Proactive.
Dynamic.

"We are committed to understanding our client's needs and delivering effective, tailored solutions for the hospitality industry."

Fareed Ahmad

Fareed Ahmad

Co-Founder & CEO

Aditya Thyagarajan

Aditya Thyagarajan

Co-Founder & President

Alexander Schindelbeck

Alexander Schindelbeck

SVP, Finance and Legal

Parth Shastri

Parth Shastri

VP, Product

Rohit Nerlekar

Rohit Nerlekar

VP, Client Services

Mukund Mohan

Mukund Mohan

VP, RetailKey Solutions & Partner Integrations

Florent Ahmedi

Florent Ahmedi

VP, Technology & GM, Europe

Akash Rayate

Akash Rayate

VP, Engineering & Cloud Services

Dnyaneshwar Sonawane

Dnyaneshwar Sonawane

Sr. Director, DevOps

Katrina Stephenson

Katrina Stephenson

VP, North America Accounts

Vinod Belkar

Vinod Belkar

Sr. Director, Client Services

Ina Mohan

Ina Mohan

VP, International

Nabeela Jivraj

Nabeela Jivraj

Director, Enterprise Accounts | Mid-Market BU

Curious to Know More? These Questions Might Help!

A Property Management System (PMS) is software that centralizes hotel operations like reservations, billing, and guest management. It benefits your hotel by streamlining processes, enhancing guest experiences, and optimizing revenue through analytics. With integration capabilities and data security, a PMS supports efficient and secure operations.

Yes, HotelKey's PMS seamlessly integrates with various hotel systems, including point of sale (POS) systems, channel managers, and global distribution systems (GDS). This ensures a unified workflow across different departments, enhances guest service, and provides real-time data synchronization for efficient hotel management.

The cost of a PMS varies depending on your specific requirements and the features you need. Our sales team can provide a detailed quote tailored to your hotel's needs. We have a transparent pricing policy with no hidden charges, ensuring you know exactly what you're paying for.

Implementation time and process depend on the size and location of the property, ensuring a tailored approach for each site. Contact our sales team for more details.

Yes, HotelKey's PMS includes robust features for upselling, cross-selling, and package creation. These tools help you increase revenue by offering tailored promotions and personalized packages to guests, enhancing their experience while maximizing your hotel's profitability.

Yes, HotelKey's PMS effectively manages group bookings and corporate accounts. Our system allows you to handle reservations, billing, and special requests for groups and corporate clients with ease, ensuring a smooth experience for both your staff and your guests.

HotelKey's PMS integrates seamlessly with online travel agencies (OTAs) and other distribution channels. This integration ensures real-time synchronization of bookings, availability, and rates, streamlining your property's distribution efforts and maximizing your reach across multiple platforms.

HotelKey's PMS enhances guest experience and satisfaction by offering features personalized communication, and tailored service options. These tools ensure a seamless and customized stay for each guest, contributing to a more enjoyable and memorable experience.

HotelKey's PMS is fully cloud-based, offering the flexibility and accessibility of remote access from anywhere. We also provide on-site training and implementation to ensure a smooth transition and effective use of the system at your property.

HotelKey's PMS supports a wide range of properties with no restrictions on service. We cater to individual hotels, enterprises, hotel chains, motels, restaurants, and many other types of establishments, providing comprehensive solutions tailored to each property's unique needs.

24*7 Customer Support

Don't let glitches disrupt a great guest experience. HotelKey offers 24/7 customer support to provide expert help anytime, anywhere.

Contact Support

High Customer Satisfaction Score

Be confident in selecting a PMS trusted by hoteliers worldwide. Our high customer satisfaction scores are a testament to the positive impact HotelKey PMS can have on hotel operations.

Check out what our client says about us