
For Hospitality Experts, By Hospitality Experts
About HotelKey
About HotelKey
The HotelKey product suite is a cutting-edge, cloud-based property management platform built on proven industry innovations. These advancements allow us to offer the hospitality industry a true "plug and play" solution that enhances revenue growth, streamlines operations, and simplifies guest interactions, empowering hotels and enterprises to succeed effortlessly.
As of today, HotelKey has more than 18,000 contracted hotels with 9,000 live on our Hospitality Management Platform. Our customers include 7 hotel chains and 800+ independent properties.
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Contracted Hotels
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Enterprise Account
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Rooms
$0B
Transactions Annually
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Check-ins a Day
Organized for speed and efficiency, we leverage our customer-centric mission to make rapid, flexible decisions that directly benefit our clients.
Client-Centric Approach
We prioritise listening to our clients to ensure their needs are always at the forefront of our decisions.
Direct Access to Founders
Client executives have direct access to our founders, fostering open communication and collaboration.
Streamlined Decision-Making
We make decisions aligned with our commitment to our customers, free from bureaucracy and unnecessary layers.
Agile and Flexible
Being agile and flexible, we quickly adapt to client needs, providing tailored solutions with speed and efficiency.
Innovation
and Milestones.
A decade of redefining hospitality through cloud-native enterprise solutions.
Passionate.
Proactive.
Dynamic.
"We are committed to understanding our client's needs and delivering effective, tailored solutions for the hospitality industry."

Fareed Ahmad
Co-Founder & CEO

Aditya Thyagarajan
Co-Founder & President

Alexander Schindelbeck
SVP, Finance and Legal

Parth Shastri
VP, Product

Rohit Nerlekar
VP, Client Services

Mukund Mohan
VP, RetailKey Solutions & Partner Integrations

Florent Ahmedi
VP, Technology & GM, Europe

Akash Rayate
VP, Engineering & Cloud Services

Dnyaneshwar Sonawane
Sr. Director, DevOps

Katrina Stephenson
VP, North America Accounts

Vinod Belkar
Sr. Director, Client Services

Ina Mohan
VP, International

Nabeela Jivraj
Director, Enterprise Accounts | Mid-Market BU
Curious to Know More? These Questions Might Help!
A Property Management System (PMS) is software that centralizes hotel operations like reservations, billing, and guest management. It benefits your hotel by streamlining processes, enhancing guest experiences, and optimizing revenue through analytics. With integration capabilities and data security, a PMS supports efficient and secure operations.
Yes, HotelKey's PMS seamlessly integrates with various hotel systems, including point of sale (POS) systems, channel managers, and global distribution systems (GDS). This ensures a unified workflow across different departments, enhances guest service, and provides real-time data synchronization for efficient hotel management.
The cost of a PMS varies depending on your specific requirements and the features you need. Our sales team can provide a detailed quote tailored to your hotel's needs. We have a transparent pricing policy with no hidden charges, ensuring you know exactly what you're paying for.
Implementation time and process depend on the size and location of the property, ensuring a tailored approach for each site. Contact our sales team for more details.
Yes, HotelKey's PMS includes robust features for upselling, cross-selling, and package creation. These tools help you increase revenue by offering tailored promotions and personalized packages to guests, enhancing their experience while maximizing your hotel's profitability.
Yes, HotelKey's PMS effectively manages group bookings and corporate accounts. Our system allows you to handle reservations, billing, and special requests for groups and corporate clients with ease, ensuring a smooth experience for both your staff and your guests.
HotelKey's PMS integrates seamlessly with online travel agencies (OTAs) and other distribution channels. This integration ensures real-time synchronization of bookings, availability, and rates, streamlining your property's distribution efforts and maximizing your reach across multiple platforms.
HotelKey's PMS enhances guest experience and satisfaction by offering features personalized communication, and tailored service options. These tools ensure a seamless and customized stay for each guest, contributing to a more enjoyable and memorable experience.
HotelKey's PMS is fully cloud-based, offering the flexibility and accessibility of remote access from anywhere. We also provide on-site training and implementation to ensure a smooth transition and effective use of the system at your property.
HotelKey's PMS supports a wide range of properties with no restrictions on service. We cater to individual hotels, enterprises, hotel chains, motels, restaurants, and many other types of establishments, providing comprehensive solutions tailored to each property's unique needs.
24*7 Customer Support
Don't let glitches disrupt a great guest experience. HotelKey offers 24/7 customer support to provide expert help anytime, anywhere.
Contact SupportHigh Customer Satisfaction Score
Be confident in selecting a PMS trusted by hoteliers worldwide. Our high customer satisfaction scores are a testament to the positive impact HotelKey PMS can have on hotel operations.
Check out what our client says about us