Smart Check-In and a Genuinely Seamless Experience
Elevate your your guest experience and ease staff workload with the power of AI.
Kiosk, powered by AIKey, is the most advanced self-service hotel check-in kiosk, designed for high-traffic lobbies and premium hospitality environments. Our Kiosk speeds up check-in, eases staff workload, and boosts guest satisfaction
Easy Assembly
Plug-and-play setup that gets your reception solution live quickly, with minimal downtime or IT effort.
2,000+ Hours Saved
Automate routine front-desk tasks & reclaim over 2,000 labor hours annually, without compromising guest service.
AI-Powered, Human-Backed
AIKey powers smart automation with instant access to live agents, providing the perfect balance of efficiency and human connection.
Smart Identity Verification
Verify guest identity with valid ID scanning, facial recognition, ID autofill, and encrypted data storage, ensuring a fast, secure, and seamless two-step authentication process.
Secure Universal Payments
Engineered for maximum versatility, the HotelKey Kiosk allows guests to pay securely through digital payment methods or cash, while supporting cash dispensing, instant cash receipt alerts, and seamless eFolio delivery for a smooth payment experience. It also matches the credit card name with the reservation name for secure verification.
Instant Keycard Access
Encode and dispense room keycards instantly at the kiosk without staff intervention, while also supporting hybrid key issuance, quick key reissuance, and seamless stay extensions for added guest convenience.
AI-Powered, Human Backed Support
Guests receive 24/7 AI-powered assistance, with the confidence of instant access to live human agents when complex issues arise.
Dedicated Live Support Agents
Properties electing to use a Dedicated Support Agent receive the following features:
Lobby Security
Get additional security with an add-on camera, giving the agent a full view of your lobby.
Front Desk Tasks
Enable your dedicated agent to answer incoming calls and unlock the lobby door remotely via a doorbell integration.
The WalletKey Advantage. Built for Convenience.
Part Replacement
Failed component? Get a replacement part overnight from our stocked inventory to ensure your kiosk is up and running as quickly as possible.
On-Site Field Service
When on-site kiosk assistance is needed, we deploy a qualified field service technician to replace parts or diagnose hardware issues.
Hassle-Free RMA
Our streamlined process ensures defective kiosk parts are returned through our RMA system, requiring no extra effort from the operator.
Fast, Guest-Led Arrivals
End-to-end encryption and identity validation give guests confidence and protect your property from fraud.
Reduce Staff Pressure
Automate routine tasks and free your staff to focus on what matters most. The guest.
